FAQ

Service Providers

ImamConnect is open to anybody searching for or offering Muslim services at any stage of life, from religious instruction, wedding planning, counselling, funeral services, writing wills, inheritance matters and more.

As a customer, join and begin connecting with qualified providers within minutes.

As a provider, you will be asked to complete our straightforward but comprehensive application process. Your application will be assessed and you will be background checked. Once successful, you can log into your profile and immediately start connecting with customers nationwide.

Yes, absolutely. Once you join ImamConnect, your online dashboard will guide you to the different sections of your profile, one as a customer and one as an approved provider. Choose the one you need and start connecting.

ImamConnect screens all Service Providers for authenticity, reliability and safety.

Once a Service Provider signs up to ImamConnect, the services they offer are checked and based on this, they are assigned one of three screening levels: Basic, Intermediate or Enhanced.

Basic Screening includes identity confirmation and authenticating testimonials and/or referrals from previous institutions or customers.

Intermediate Screening includes all aspects of the basic screening in addition to proof of professional qualifications for the services provided.

Enhanced Screening encompasses all aspects of the basic and intermediate screenings in addition to requiring a valid DBS or Criminal Records check, dependent upon the country of residency.

Joining, searching, or offering services costs nothing and in fact, can save you both time and money as the platform provides you all necessary information in once place,  like background checks, detailed profile information, availability and a list of transparent rates. Like other online marketplaces, ImamConnect takes a standard agreed upon fee from the money paid to the provider.

While the ImamConnect process aims to facilitate easy and successful connections, we recognise that sometimes, things may not progress as planned. It is for this reason, we back both customers and providers with a dedicated customer service team. Contact us at any time in the process if something feels off or you encounter anything other than a positive, stress-free experience. We’ll work to find immediate solutions and restore your peace of mind.

As a person seeking specific Muslim services, ImamConnect aims to easily and conveniently connect you with reliable, trustworthy providers at any time of night or day – no more waiting around for someone to get back to you with options or contact information. A simple interface and clear lists of categories and qualifications make your search fast and effective. Transparent reviews help you make an informed decision and our secure payment process ensures a hassle-free transaction.

As a provider of Muslim services, ImamConnect allows you to offer your unique skills and proficiencies to a wide and receptive audience. We enable you to build a comprehensive profile to highlight your experience and qualifications, set your rate and then match you with exact customers looking for what you have. Detail your availability, deliverables and the terms of your commission upfront and ImamConnect will make sure you get paid on time, everytime.