How Does ImamConnect Screen Service Providers?

ImamConnect screens all Service Providers for authenticity, reliability and safety. Once a Service Provider signs up to ImamConnect, the services they offer are checked and based on this, they are assigned one of three screening levels: Basic, Intermediate or Enhanced. Basic Screening includes identity confirmation and authenticating testimonials and/or referrals from previous institutions or customers. Intermediate Screening includes all aspects..... Read More »

Is there a proper dialogue / conversation or a call or is this a service that provides support purely through the ImamConnect chat platform?

You will have full access to the Service Provider according to whichever medium you both decide on. This could include setting up a video call online, a phone conversation, or an in person meeting.

What happens after my request is accepted?

Once you have messaged the Service Provider and an adequate time and date has been established you can book their services by clicking the Book Now button.

What is the time frame for receiving a response from a Service Provider?

As each Service Provider is different it would be impossible to place a definite time frame on responses. However, our dedicated customer service team is here to both follow up with the Service Provider you have contacted as well as suggest other Service Providers who may be better suited to your needs.

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Husna Yahya Moosajee

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